TERMS & CONDITIONS

SYLWIA KUNYSZ – TERMS & CONDITIONS

DEFINITIONS

1.1 The Client: The recipient of the service.
1.2 The Artist: Sylwia Kunysz Makeup Artist.
1.3 The Agreement: The agreement between the Client and the Artist, confirmed by e-mail, for
provision of hair and/or makeup services or lessons.
1.4 The Fee: The amount payable by the Client to the Artist for the service in the Agreement.
1.5 The Event: The occasion for which the service has been agreed.
1.6 The Party: Persons in addition to the Client requiring services at the Event.
1.7 The Studio: Sylwia Kunysz Hair and Makeup Home Studio, 3 King Edward III Mews, London,
SE16 4QH
1.8 The Trial: An opportunity for the client to try out hair or make up styles.

BOOKINGS – MAKEUP AND/OR HAIR

2.1 Event bookings are secured upon receipt of a booking fee. This confirms the Agreement and
secures the Artist’s availability for the Event on the agreed date and time for the agreed Fee (subject
to variations of number in the party but subject to a minimum booking). Until the booking fee has been
paid, the Artist will not confirm the Event in her diary.
2.2 The booking fee is deducted from the final Fee due. Enquiries for which a booking fee has not
been paid are not confirmed and therefore availability cannot be guaranteed and an Agreement is not
in place.
2.3 Booking fees are non-refundable in any circumstances. If the Client does not wish to book the
service for the Event after a Trial the booking fee is non-refundable.
2.4 The Fee is always agreed via e-mail, verbal agreements are not offered as they are not
deemed valid by the Artist.
2.5 The Artist reserves the right to cancel special offers and rates at any time, with the exception
of where an e-mail Agreement is already in place with the Client.
2.6 Trials shall take place at the Studio save where agreed by the Artist in an email. Trials are
intended for the Client to try out various different styles or looks for their wedding day and not to
assess the skills of the Artist.

BOOKINGS – LESSONS

3.1 Event bookings are secured upon e-mail confirmation from The Artist. This confirms the
Agreement and secures the Artist’s availability for the Event/lesson on the agreed date and time for
the agreed Fee.
3.2 The Fee is always agreed via e-mail, verbal agreements are not offered as they are not
deemed valid by the Artist.
3.3 The Artist reserves the right to cancel special offers and rates at any time, with the exception
of where an e-mailed Agreement is already in place with the Client.

TRAVEL EXPENSES

4.1 Travel expenses are incurred for every mile outside a 10 mile road distance from the Studio to
the venue where the service is to take place at a rate of 50p for every mile, this is based on the return
journey.
4.2 Distances are calculated using an on-line journey planner and travel expenses will be agreed
between the Artist and Client as part of the Agreement.
4.3 If required, alternative methods of transport other than motor vehicle, such as rail or flight will
be discussed and agreed with the Client during the booking process.

ACCOMMODATION EXPENSES

5.1 For a service that is booked to start prior to 8am and is over 50 miles from the Studio,
accommodation expenses will be incurred, this will be discussed and agreed with the Client during th
booking process.
5.2 For all bookings outside of the UK accommodation charges will be incurred, also to be
discussed and agreed with the Client during the booking process.

PAYMENT

6.1 An invoice for the booking fee shall be sent upon booking, and an invoice for the trial shall
be sent in advance of the same. An invoice for the balance of the Fee will be sent from the Artist to
the Client before the date of the Event, unless the Event is in less than 4 weeks’ time in which case it
will be sent immediately after the booking has been secured.
6.2 Full payment of the balance of the Fee is required 1 week before the Event, if the Event is less
than 1 week away full payment is required to secure the booking.
6.3 Payment can be made by bank transfer to Bank Details: Account Name: Sylwia Kunysz,
ACCOUNT NO: 40876410 SORT CODE: 20-80-57 .
6.4 For booking fee payments by bank transfer the booking is only confirmed once the bank transfer
has cleared in the Artist’s bank account.
6.5 In the event that payment is not received before the Event or Lesson, the Artist may refuse to
attend or carry out the Service.

CLIENT RESPONSIBILITY

7.1 It is the Client’s responsibility to inform the Artist of any potential issues such as but not limited to
medical conditions, allergies and/or sensitivities for the Client and all members of the Party
7.2 The Artist cannot be held liable for any condition that arises or loss incurred by the Client if the
Client has not informed the Artist of any known conditions as stated above, or of any conditions
unknown to the Client at the time of the service.
7.3 The Artist reserves the right to cancel the Agreement if the behavior of the Client or the Party is
deemed inappropriate by the Artist and/or if the Client reports a condition that the Artist deems a risk
to the Client’s health and wellbeing. In these cases any payments that have already been made by
the Client for the service are non-refundable.
7.4 In the event that the Client or a member of the Party are found to have a contagious illness or
infection, including but not limited to cold sores or conjunctivitis, the Artist reserves the right to refuse
the service or part thereof. In such circumstances, no refund shall be made.
7.5 In the event that the Client has made a booking on behalf of the Party, it is the Client’s
responsibility to obtain payments from their Party and pay this to the Artist. The Artist will not accept
payments piecemeal from the Party.
7.6 Final numbers for the Party shall be confirmed at the Trial. Reductions in this number will not be
reflected in the final invoice. The Artist shall try to accommodate increases in this number after this
time, but the Client accepts that this may not be possible.

ARTIST RESPONSIBILITIES

8.1 The Artist will always use her best endeavors to honor the Agreement.
8.2 There may be circumstances beyond the control of the Artist, for example illness, delay or
otherwise unavailability, sometimes at short notice and due to circumstances outside the control of
the Artist. In such a case the Artist will inform the Client at the earliest opportunity and endeavour to
make favourable alternative arrangements where possible.

CANCELLATIONS

9.1 Wedding Events; Cancellations received less than three months before the Event shall incur 50%
of the outstanding balance of the Fee. Cancellations received less than six weeks before the Event
shall incur 100% of the outstanding balance of the Fee.
9.2 Other Events/Lessons; Cancellations received less that one week before the Event shall incur
50% of the outstanding balance of the Fee. Cancellations received less than 48 hours before the
Event shall incur 100% of the outstanding balance of the Fee.
9.3 Cancellations are only valid if received by e-mail.

PHOTOGRAPHY & USE OF IMAGES

10.1 The Artist shall always endeavour to take images of
the Client and the Party and share them with them. No reduction in the Fee shall be received if such
images are not taken or shared. 10.2 Photographic/video images of the Client, Party and/or Event
may be used by the Artist in promotional material including social media unless the Client has
expressly withdrawn their consent in writing.

ADDITIONAL IMPORTANT DETAILS

11.1 For single bride bookings a supplement of £50 will be added for Monday to Friday and
Sunday weddings at peak times and £20 at off-peak times. For Saturday weddings at peak
times a minimum booking of bride + 3 guests is required
11.2 Repeat trials: If a further trial is requested the same fee applies as for the first trial.
11.3 Additional artists will only be present at Sylwia’s bookings at her invitation if there is a time
constraint and it is not possible for her to provide the hair and/or makeup for the entire Party.
11.4 Individual lashes: Individual lash application is included in the price for the makeup or makeup
and hair service, there is no reduction in price for any makeup service if their application is declined.
11.5 Makeup services for younger members of the Party: Makeup services for members of the Party
who are up to 10 years old are complimentary. This will only include lip-gloss, blusher and shimmery
eyeshadow application. If a more complete makeup service is required the full bridesmaid’s price will
apply.
11.6 Hair styling services for younger members of the Party: Priced as set out in the Agreement.

PLEASE NOTE THAT BY CONFIRMING A BOOKING BY PAYING THE BOOKING FEE OR
BALANCE, THE CLIENT IS CONFIRMING THEIR ACCEPTANCE OF THESE TERMS AND
CONDITIONS. IF YOU HAVE ANY QUERIES, YOU SHOULD CONTACT THE ARTIST BEFORE
MAKING YOUR PAYMENT.